Returns & Exchanges

At Scott Barnes, we strive to ensure you are completely satisfied with your luxury beauty purchase; however, if you are not entirely happy, we offer a 30-day return window for unopened and unused products.

1

Initiate Your Request

Contact our dedicated customer support team via the online portal with your order number and the reason for your return to obtain a Return Authorization.

2

Package Your Items

Ensure the products are in their original, unopened packaging and place them securely in a shipping box to prevent damage during transit.

3

Ship to Warehouse

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing